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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Church

August 7, 2025

5  out of  5
rating by Thomas Church
"I own a construction company and work a lot with insurance companies. This particular State Farm has been great to work with, go-getter mentality, and truly care about their customers."
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Dan Cookson

July 29, 2025

5  out of  5
rating by Dan Cookson
"Great communication and customer service is A+"
We responded:
"Dan, thank you for the great review! "
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Nicole Ward

July 29, 2025

5  out of  5
rating by Nicole Ward
"She is very helpful always answers my questions and is very prompt!"
We responded:
"Nicole, thank you for the positive feedback! I am so happy my team was able to help with your insurance! "
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Sheri DeWitt

July 28, 2025

5  out of  5
rating by Sheri DeWitt
"I noted a billing error. Diana was quick to figure it out and get it fixed."
We responded:
"Sheri, thank you for the wonderful review! I am thrilled to hear that Diana was so helpful with your billing error! "
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Pleiadian1027

July 28, 2025

5  out of  5
rating by Pleiadian1027
"Camio is awesome!!! 10/10"
We responded:
"Thank you for the awesome review! "
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GENE LAWSON

July 25, 2025

5  out of  5
rating by GENE LAWSON
"Been with the Burlington office for e30+ years and they have treated me like family. Have seen many people position through the office with each one bringing professional, thorough and friendly. Diana has made my long distance businesses issues completely seemless. Such a great person to have in your corner!!"
We responded:
"Gene, thank you for the wonderful review and for your years of loyalty to my team! I am honored you trust us with your insurance and that Diana has been so helpful with your businesses insurance! "
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JJ Edwards

July 23, 2025

5  out of  5
rating by JJ Edwards
"Great service and prompt attention. Diana answered all my billing questions. Thank you"
We responded:
"JJ, thank you for the great review! I am happy Diana was so helpful! "
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Cloie Gamble

July 22, 2025

5  out of  5
rating by Cloie Gamble
"She was really helpful when I was looking for a quote on car. She was sweet and passionate about what she does."
We responded:
"Cloie, thank you for the great review! I am so happy we were able to help with your auto quote! "
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Nikole Watts

July 17, 2025

5  out of  5
rating by Nikole Watts
"Diana is always kind, helpful, and responsive. I appreciate that she makes us feel like a priority, even if she is busy with other tasks."
We responded:
"Nikole, thank you for the wonderful review! I am so happy to hear that Diana was so helpful! "
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Calvin Wing

July 16, 2025

5  out of  5
rating by Calvin Wing
"The service that my State Farm agents staff i.e. Diana provides is excellent. I can’t say enough about the way she manages that office. Over the years she has taken care of all of our policies, answering questions and referring us to the necessary contacts for issues beyond her jurisdiction. Our hope is that we expire before she retires 🤣!"
We responded:
"Calvin, thank you for the great review! I am so happy Diana was so helpful especially since you had such a hard time with your online account. We appreciate your loyalty to our office and we are always here when you need us! "
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DaQ Williams

June 27, 2025

5  out of  5
rating by DaQ Williams
"Diana is wonderful to work with and answers all questions asked. Love to do business with her"
We responded:
"DaQ, thank you for the awesome review! I am so happy Diana was so wonderful to work with she is a true asset to our team! "
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Aaron Swanner

June 10, 2025

5  out of  5
rating by Aaron Swanner
"Ryan was able to quickly work up a great option for our family, and it was better than any of my prior policies the 3-5 years prior. Efficient and personable service. Would recommend."
We responded:
"Aaron, thank you for the great review! I am so happy I was able to help help you and your family get the proper coverage you need! "
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Anthony Horne

October 7, 2024

5  out of  5
rating by Anthony Horne
"state farm is an amazing insurance company that is easy and safe to use"
We responded:
"Anthony, thank you for the amazing review! "
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Kristin Miller

May 1, 2024

5  out of  5
rating by Kristin Miller
"I needed homeowners insurance along with some updates made to my auto insurance. Gage was great to deal with and took time to explain everything to me and helped me get the coverage that I needed! I've always received great service with their office."
We responded:
"Kristin, thank you for the wonderful review! I am so happy Greg was able to help with your home and auto insurance! We are always here when you need us! "
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alexis farrow

January 24, 2024

5  out of  5
rating by alexis farrow
"I wanted to thank Meghan she was super sweet and very patient with me she did her job really well and I appreciate that. Insurance is always hard to find for the first lol🤗🤗"
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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Dylan Yes

July 21, 2023

5  out of  5
rating by Dylan Yes
"Always fantastic customer service from Sandy and Ryan Disbrow/State Farm Insurance. I needed a quick turn around on vehicle insurance and had everything I needed within an hour of the office opening. GREAT JOB!"
We responded:
"Dylan, Thank you for the great review and trusting our team with your Insurance needs. "
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Raymond Beckman

March 1, 2023

5  out of  5
rating by Raymond Beckman
"Ryan and Sandy take the best care of me!!!"
We responded:
"Raymond, Thank you for the wonderful review. "
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Vickie Harris-Jordan

February 24, 2023

5  out of  5
rating by Vickie Harris-Jordan
"Sandy Scherer, State Farm Insurance Guru in the Garnett, Kansas office is an excellent contact for all your insurance needs for the East Central Kansas area. Sandy is extremely helpful, very efficient, & provides exceptional customer service!"
We responded:
"Thank you for the wonderful review, Vickie! We appreciate you taking the time to share your kind words and feedback recognizing Sandy Scherer! It is always our pleasure to be able to assist you with any of your insurance questions or needs and Sandy goes the extra mile to do so! Thank you for your kind words, Vickie!"
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jenelle klehammer

February 9, 2023

5  out of  5
rating by jenelle klehammer
"Great service from the team. Great prices on our car insurance and renters insurance."
We responded:
"Jenelle, Thank you for the wonderful review and trusting our team with your Auto and Renters Insurance needs. "
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Pamela Nungesser

February 7, 2023

5  out of  5
rating by Pamela Nungesser
"Sandy is a great agent to work with! She personable and professional and is always happy to see you!"
We responded:
"Pamela, Thank you for taking the time to leave us a great review for Sandy. "
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Lisa Valdiviez

February 6, 2023

5  out of  5
rating by Lisa Valdiviez
"Very friendly and helpful"
We responded:
"Thank you, Lisa."
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Chris kat

February 3, 2023

5  out of  5
rating by Chris kat
"Sandy is exceptional! Very knowledgeable, works hard to get you the best value for your dollar. We highly recommend her and State Farm. They're the BEST."
We responded:
"Chris, Sandy is exceptional. We are so glad to be able to assist you with your Insurance needs. "
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Kat Rouse

February 3, 2023

5  out of  5
rating by Kat Rouse
"I've been with State Farm for about 13 years. Sandy is absolutely the BEST agent EVER! She's amazing, knowledgeable, super friendly, and will save you money. We love her and State Farm. Highly recommend her. She's fast, friendly and excellent at what she does. It makes all the difference when your agent cares."
We responded:
"Kat, Thank you so much for the wonderful review for Sandy. Sandy truly is the best and we are so glad we have been able to provide you with great customer service and great rates. "
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marvin slyter

February 1, 2023

5  out of  5
rating by marvin slyter
"Sandy is very helpful with my requests"
We responded:
"Thank you so much for the kind review, Marvin."
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Shannon Spence

January 20, 2023

5  out of  5
rating by Shannon Spence
"Ryan Disbrow and his staff, sales and service, are both phenomenal and go above and beyond for their customers!"
We responded:
"Thank you so much for taking the time to share your experience with our team, Shannon! We strive to go the extra mile to provide you with the insurance you need and the customer care that you deserve! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"